Shipping policy

 

SHIPPING POLICY OF 14 Nights

This Shipping Policy (hereinafter, the "Policy") of RC (hereinafter, the "Company") governs the terms, conditions, and stipulations applicable to the transportation, logistics, delivery, and distribution processes of goods purchased through the Company’s sales channels, in strict compliance with the regulatory provisions in force in the jurisdictions of the European Union, the United States of America, South American countries, and other regions of the world where the Company operates. The Policy is designed to ensure maximum operational efficiency and economic benefit for the Company, limiting associated liabilities and risks, in accordance with applicable legal frameworks.

For inquiries regarding this Policy, the Company may be contacted via email at info.14nights@gmail.com or through its official website at rcnewstyle.com.

1. GENERAL PROVISIONS

1.1. Scope of Application: This Policy shall be binding for all commercial transactions involving the shipment of tangible goods from the Company’s distribution centers to the destinations designated by the purchaser (hereinafter, the "Customer"), regardless of the Customer’s geographical location, provided such destination is accessible under applicable logistical and legal constraints.
1.2. Acceptance of Terms: The placement of an order through the Company’s channels constitutes the irrevocable and unconditional acceptance of this Policy by the Customer, waiving any interpretation contrary to the Company’s interests that is not expressly provided for in the applicable legal frameworks.
1.3. Unilateral Modifications: The Company reserves the right to amend this Policy at its sole discretion, without prior notice to the Customer, with the publication of the updated version on the Company’s official channels at rcnewstyle.com being sufficient for its immediate entry into force.

2. APPLICABLE REGULATIONS BY REGION

2.1. European Union

In compliance with Regulation (EU) 2015/2446 of the Commission, which establishes the implementing provisions of the Union Customs Code, and Directive 2011/83/EU on consumer rights:

  • Delivery Times: The Company undertakes to dispatch shipments within a maximum period of 30 business days from payment confirmation, except in cases of exceptional circumstances (force majeure, customs restrictions, or logistical constraints), in which case the Company shall be exempt from any liability for delays.

  • Shipping Costs: All costs associated with transportation, including customs duties, import taxes, and tariffs, shall be borne entirely by the Customer, pursuant to Article 14 of Directive 2011/83/EU, with the Company acting solely as an intermediary in facilitating logistics.

  • Right of Withdrawal: The Customer may exercise their right of withdrawal within 14 days from receipt of the goods, bearing the direct costs of return, which shall not be reimbursed by the Company, thereby maximizing the Company’s economic protection.

2.2. United States of America

In accordance with federal and state legislation, including the Federal Trade Commission’s Consumer Protection Laws and the Code of Federal Regulations (CFR), Title 16:

  • Limited Liability: The Company shall not be liable for damages, losses, or delays caused by third parties (carriers, postal services, or customs authorities), as per the liability exemption stipulated in 16 CFR § 435.

  • Hidden Costs: All charges related to importation, including tariffs and state taxes, shall be passed on to the Customer without exception, with the Customer being responsible for settling such charges with the relevant authorities.

  • Delivery Times: The Company does not guarantee specific delivery timelines and reserves the right to suspend shipments in the event of logistical or regulatory restrictions, without incurring penalties.

2.3. South America

In accordance with Mercosur regulations (Resolution GMC 45/94) and national consumer protection laws in countries such as Brazil (Consumer Defense Code, Law 8.078/1990), Argentina (Law 24.240), and others:

  • Risk Transfer: The risk of loss or damage to the goods shall transfer to the Customer at the moment the goods are handed over to the carrier, relieving the Company of any further liability, in accordance with Mercosur international transportation provisions.

  • Taxes and Duties: The Customer shall bear all import taxes, customs duties, and associated costs, with no entitlement to reimbursement or compensation from the Company, even in the case of returns.

  • Delays: The Company shall not be liable for delays resulting from customs processes or local restrictions, reserving the right to cancel shipments without penalty.

2.4. Rest of the World

For other jurisdictions, the Company shall operate in accordance with the Incoterms 2020 (International Chamber of Commerce), applying the DAP (Delivered at Place) term, under which:

  • Risk and Costs: The Customer shall assume all risks and costs associated with transportation once the goods have been made available to the carrier designated by the Company.

  • Local Restrictions: The Company does not guarantee delivery in regions subject to international sanctions, armed conflicts, or logistical restrictions, reserving the right to suspend shipments without prior notice or compensation.

3. PROTECTIVE CLAUSES FOR RC

3.1. Liability Exemption: The Company shall not be liable for indirect, consequential, or incidental damages arising from the shipping process, including but not limited to economic losses, moral damages, or personal harm, in accordance with the liability limitations permitted by applicable laws.
3.2. Shipment Cancellation: The Company may cancel any shipment in the event of Customer non-compliance (e.g., failure to pay duties, incorrect delivery information), retaining any funds paid as compensation for incurred costs.
3.3. Exclusive Jurisdiction: Any disputes arising from this Policy shall be resolved exclusively in the courts of the Company’s principal place of business, with the Customer waiving any other forum, thereby ensuring procedural advantage for RC.

4. FINAL PROVISIONS

4.1. Interpretation: In the event of ambiguity in the interpretation of this Policy, the interpretation most favorable to the Company’s commercial interests shall prevail, provided it does not contravene mandatory legal provisions.
4.2. Effective Date: This Policy shall take effect upon its publication on rcnewstyle.com and shall remain in force until amended or repealed by the Company.

For further clarification, the Company may be reached at info.14nights@gmail.com

This Policy has been drafted to maximize the operational and economic benefits of RC, limiting liabilities and ensuring regulatory compliance across all applicable jurisdictions.